Free forever • Pro £9/mo

Bug reports that actually make sense

Your client clicks a button. You get a screenshot, exact URL, browser version, and device info. No more "the button doesn't work" emails. One script tag. Two minute setup. Works on any site.

Click to capture screenshot
Page/checkout
BrowserChrome / Linux
Viewport1280 × 555
Ready to capture

Works with any website

WordPress
Shopify
Squarespace
Webflow
Wix
React
Vue.js
Next.js
Angular
Svelte
The Problem

"Something's broken. Fix it ASAP."

That's a real bug report a developer received. No screenshot. No URL. No browser info. Four hours of back-and-forth later, the "bug" was a cached CSS file. This is how most freelancers spend their Tuesday afternoons.

×"Which page? Which button?"
×"I don't know how to screenshot."
×"What browser are you using? What device?"
SB
Sarah (Client)10:32 AM
Something's broken on the website. The button doesn't work.
Which page? Which button? Can you send a screenshot?
The checkout page I think? I don't know how to screenshot.
What browser are you using? What device?
Still waiting for response...
Here's What You Get

Every detail, captured automatically

Your user clicks the widget, describes the bug, and hits send. You get everything you need to reproduce it, no follow-up questions required.

/your-site.com/checkout
Checkout Page
1
Automatic Screenshots

No more "can you describe what you saw?" Users click once, you see exactly what they saw, full page, not just the viewport. With annotation tools to highlight the exact problem.

Device Capture
BrowserChrome 120
OSmacOS 14.2
Viewport1920 × 1080
URL/checkout
2
Browser & Device Info

Browser version, OS, screen size, viewport dimensions, and exact URL, all captured at the moment of submission. Stop asking "what browser?"

Slack
#bugs channel
Discord
#feedback channel
Linear
ENG-128 Bug
GitHub
New issue #42
3
Instant Notifications

Bug lands in Slack, Discord, Linear, GitHub, Trello, or your inbox within seconds of submission. No polling, no delay. Your whole team sees it immediately.

Two Ways to Collect

Widget or Chrome extension

Script Tag Install
Embeddable Widget

Add one script tag to your site. A feedback button appears in the corner. Users click it, capture a screenshot, annotate the bug, and submit. No account required for reporters.

<script src="https://www.bugfeed.app/widget.js"></script>
  • One-line installation
  • Customizable colors & position
  • Light & dark themes
Chrome Store
Chrome Extension

For QA and internal testing. Browse any website, even sites you don't own, and report bugs with the same widget, screenshots, and device info. No code required.

any-website.com
Bugfeedany-website.com
Click to capture
Add to Chrome, Free
Feature Breakdown

Everything you need, nothing you don't

Screenshot Capture

No more "can you describe what you saw?" One click, exact visual. Full-page capture, not just the viewport.

Annotation Tools

Reporters highlight the exact problem. You see where, not just what.

Device Diagnostics

Browser, OS, screen size, URL, captured automatically. No manual entry, no back-and-forth.

Instant Notifications

Bug lands in Slack, Discord, Linear, GitHub, Trello, or your inbox within seconds. No polling, no delay.

Customizable Widget

Your colors, your position, your brand. Light or dark theme, fits any design system.

Dashboard & History

Every bug in one place. Filter by status, search by keyword, never lose context.

BugHerd & Marker.io Alternative

Same features. 4× cheaper.

Bugfeed does what BugHerd and Marker.io do. We just don't charge enterprise prices for a script tag and a dashboard.

FeatureBugfeedUserbackBugHerdMarker.io
Starting price£0 (Free)$7/user$50/mo$39/mo
Free plan (no credit card)Yes, unlimitedYes, 7-day historyNo, 14-day trial onlyNo, 15-day trial only
Flat pricing (no per-user)Yes, £9 flatNo, $7/userNo, +$8/user extraNo, +$4/seat extra
Chrome extension + widgetBoth on free planBoth on free planYes, no free planYes, no free plan
Linear, GitHub, TrelloYes, on £9 ProYes, on TeamLinear locked to $150/moYes, on Starter
3 feedback modes in one widgetBug + Feedback + RequestSeparate portal toolGeneric onlyCustom types (paid)
No account to reportYesYesYesYes
Slack & DiscordYesSlack onlyYesYes

Free forever plan. Chrome extension and embeddable widget. Pro starts at £9/mo.

How It Works

Three steps to sane bug reports

Add one line of code

Copy our script tag into your HTML. That's it. No config files, no build steps, no dependencies.

<script src="https://www.bugfeed.app/widget.js"></script>
User spots a bug

They click the feedback button, capture a screenshot, add a description, and hit submit. No account needed.

Bug report submitted
Screenshot + device info attached
You get everything

Screenshot, browser info, URL, and description delivered to your Slack or inbox instantly. Reproduce in minutes.

Screenshot captured
Browser info collected
Sent to Slack & Linear
Pricing

Free plan. Pro from £9/month.

No credit card required. No hidden fees. Cancel anytime.

Free
£0/month

For personal projects and testing.

  • 1 website
  • 25 reports/month
  • Email notifications
  • 30-day history
  • Chrome extension
Get Started
Business
£19/month

For agencies and larger teams.

  • Unlimited websites
  • All Pro features
  • GitHub, Trello, Webhooks
  • Custom webhooks
  • Priority support
Get Started
FAQ

Questions? Answered.

What is Bugfeed?

Bugfeed is a bug reporting widget that captures screenshots, browser info, device data, and page URLs automatically when someone reports a bug.

How do I add it to my website?

Add one script tag to your HTML. No build step, no dependencies. The widget appears automatically and can be customized via data attributes.

Is there really a free plan?

Yes. The free plan includes 1 website, 25 reports per month, email notifications, and the Chrome extension. No credit card required.

What integrations do you support?

Slack, Discord, Linear, GitHub, Trello, and email. The Business plan adds custom webhooks.

Do my clients need to create an account?

No. Reporters never need to sign up, log in, or remember a password. Click the widget, describe the bug, done.

Get Started

Get your first bug report today

Free plan includes 1 website and 25 reports per month. No credit card required.

Install Bugfeed in 2 minutes